Please note that we offer a 4-week free trial period, giving you plenty of time to evaluate our product before making a purchase. After the trial period ends, we will consider that you have accepted our product. When you decide to purchase our app product and receive your license key: If the license key has not been used, or if it has been used but is still within the 4-week free trial period, we offer a 100% no-risk money-back guarantee—just contact us! We will gladly refund 100% of your money. If the license key has been used and is no longer within the 4-week free trial period, we generally do not accept no-questions-asked refunds. However, we will still consider partial refund requests on a case-by-case basis. We may ask you to provide details about the issues you encountered while using the app product, and we hope to have the opportunity to help resolve any problems you experienced. You can apply via https://pegasuscool.com/issues or contact our support team at support@pegasuscool.com. Please note that by purchasing our app product, you agree to the terms of our refund policy. We are not responsible for covering any exchange-rate differences between the time of purchase and the time of refund. We will process your refund request as soon as possible, and refunds are usually completed within 1–7 business days after the request is approved.